Guests are hijacked when they arrive with offers of discounts if they attend a Timeshare-esque presentation. No entertainment to speak of but some activities around the pool during the day.ħ. Not sure why $350 a night doesn't get you a decent glass of wine.Ħ. Better to pay extra and order something nice. There are 4 wines - Merlot, Cabernet Sav, Sav Blanc & Chardonnay. Drinks are at the cheap end of the brand unless you upgrade for an extra $1000 a week. Italian "Capone" was very poor food and service was slow.ĥ. Breakfast buffet, Mole and Tapas restaurants were very good. ![]() Restaurants are as in other reviews I read. Our first room was very smelly, on the ground floor with La Coate (large rodent/Mexican raccoon) faeces visible on the floor from its frequent visits so we didn't use our hot tub or sit in the chairs and we movedĤ. We offer a full range of 3, 4 and 5 star luxury all inclusive Cancun hotels in the hotel zone, in downtown Cancun, on the Mayan Riviera at Playacar and Tulum. Rooms had a strong damp smell which invaded our clothes. Double showers are great but the switch for hand held/ceiling shower didn't work in both our rooms on all 4 showers.ĥ. love the ice cream shop (cookies and crème smoothie ). If you are being picky, no usb charging sockets which seemed odd given everyone has a phone, ipad, watch, other items that need usb charging.Ĥ. felt like family.private butler on each floor. ![]() Buildings, restaurants, bars and pools are lovelyģ. Staff are wonderful, friendly and helpfulĢ. Most reviews I read before we came were accurate.
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